Privacy Policy

Privacy declaration
At ICONS your satisfaction is paramount and protecting your privacy is an important part of our task. By this statement you agree that ICONS may collect, process and use your personal data listed below for the purposes mentioned here. This approval can be revoked at any time with effect for the future. Permission for data storage and possibility of revocation By entering your personal data and accepting this privacy statement you indicate that you consent to the storage of your data. You have the possibility to call up the content of your consent at any time. You also have the right to receive information free of charge about the personal data stored about you. In this case, please contact us via the e-mail address: [email protected] You have the right to revoke your consent to the storage of your data at any time with future effect. In this case, contact us via the e-mail address: [email protected]

What personal data do we collect about you and what do we use this data for?
Information that we receive from you helps us continually improve the ICONS Internet presentation, provide you with tailor-made information from the ICONS world and individually design your purchases in the ICONS online shop. We mainly use your data to:

orders, the delivery of goods and the provision of services
to settle the payment (when buying on account also for the required checks)
communicate with you about orders, products, services, marketing offers and other information from ICONS
update and maintain our data records and customer accounts
you recommend a product
to technically improve our internet presentation
protect our internet presentation against abuse
to enable third parties to provide logistical, technical and other services in order

We collect the following information:
Information you give us: all information that you enter on our website or otherwise transfers to us is collected and stored by us. You can decide not to give us certain information, which may, however, lead to you not being able to make use of certain offers. In particular, you provide details to us if you:
enter an order and send it
sign up for the newsletter
recommend an article
sign up for information via e-mail about the availability of articles
take part in a competition
fill out a questionnaire
accompanies an auction
communicate with us by telephone, e-mail, fax or letter
looking for a product
enter data into your customer account
The information you can give us here is your name, your address, your telephone number, your e-mail address, your credit card information, a delivery address with names and e-mail addresses of other people and e-mails, faxes, letters sent to us.
Automatic information:
As soon as you visit our site, we store certain information. For this we use so-called 'cookies' and JavaScript and we get information from your web browser. We collect this information to make our internet presentation easier to use and to make individual offers to you. The information we collect and analyze here is the browser type and browser version you use, the operating system / platform you use, the page from which you arrived on our page, information about search results and links from other pages, including paid services (eg 'sponsored links' from Google), the order of the pages of our internet presentation that you search, including date and time, the cookie numbers of the products you viewed or what you have searched for, how long it takes to create a website is built up, wrong downloading of a website, information about interaction between the pages (eg scrolling, clicking, mouse-overs) and about leaving the page, receipt and read receipts of e-mails, login sessions and your order history . We combine such information with information from other customers and use the information in non-personally identifiable form for product recommendations.

Cookies are alphanumeric identification means that we place on the hard disk of your computer with our web browser. This allows us to recognize your browser and make functions such as "seen" and store your shopping cart possible for you. You can limit or disable the acceptance of cookies in your browser; You can read more about this in the Help menu of your browser. In this case, however, you can no longer use our shopping cart function and we therefore recommend that you accept cookies from ICONS.
Information from other sources: If you order something in the ICONS online shop, we will supplement your customer account with data from other sources to prevent misuse, in particular fraud, and to offer you the purchase on account. In particular, we reserve the right to request information about your payment behavior and invoices from third parties such as mail order companies and credit information providers. In addition, we receive information about your order and delivery address from our parcel deliverers and other transport companies.

Does ICONS pass on the collected information to third parties?
Protecting our customer data and, in particular, not passing them on to third parties for commercial purposes is part of the ICONS philosophy. In order to be able to offer you our services, we pass on data in the following scope to third parties.

Service providers:
We commission other companies and individuals to carry out tasks for us, eg package delivery, sending letters or e-mails, tracking our customer lists, analyzing our databases, advertising measures, handling payments (credit card, direct debit and purchase on account) and customer service. These service providers always have access to personal customer information, limited to the data required to perform their duties. They have contractually committed not to use this information for other purposes. In addition, they are obliged to treat the information in accordance with this privacy statement and the German privacy legislation.

Official authorities:
We publish information about customer accounts and personal information about customers if we are required to do so by law.
How secure is the information about me?
We protect personal data according to the latest state of the art: the Secure Socket Layer (SSL) transmission works with a 128-bit encryption. The SSL-coded information about your order, name, address, if necessary. credit card or bank details etc. can not be read by third parties. Moreover, we prevent by storing the data on a computer that is not connected to the Internet that unauthorized third parties have access to personal data. It is important to you that you protect yourself from unauthorized access to your password and your computer if you share your computer with others.
Can I prevent the passing on of information?
In principle you can always decide which information you provide us with. If you do not want to provide the automatic information, you can read more about this in the Help menu of your browser. However, it may happen that you can no longer use certain functions, such as the online shop.
Is there a liability obligation on my part for my information?
When using services where you generate and publish information independently and consciously, such as the "Tell a Friend function" or when sending e-cards, you are fully responsible for their content. Sending content that violates the law or sending it to recipients who have not consented to receipt is not permitted. You declare that, in so far as there are claims against ICONS for such shipment, you are prepared to indemnify ICONS against all damage resulting from this.
Can children use the ICONS online shop?
The ICONS online shop does not offer products that can be purchased by minors. Our products for children can only be purchased by adults. Those who are not yet 18, can only use the ICONS online shop together with a parent or guardian.
What provisions apply to customer reviews?
In addition to the actual opinion about the product, the review by a customer also contains the username, and can be made public both online and offline. It can not be excluded that the user name can therefore be seen in search services. Further personal details that are passed on to ICONS in the context of the declaration of a customer assessment are only used to verify the user and are not processed, nor passed on. The user agrees to pass on to the company that provides the customer reviews portal for ICONS. ICONS ensures that the data are handled with the same care as with ICONS itself; in particular, the data are not further processed and not passed on. At the moment that a review is deleted from us, the above data will also be deleted.
Of course, the user has the right at any time to withdraw the permission for the storage and use of the data; this is free for the user and can be passed on via the service number of the customer service for the online shop, +32 58 628009 or by e-mail to [email protected]


Email: [email protected]
Phone: +32 58 628009


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